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A Costly Slot Malfunction
Robert Taylor, who hails from Arizona, was playing an undisclosed slot machine on the evening of January 8 at Treasure Island Hotel & Casino. However, due to a communications glitch, Taylor was unable to tell that he had won the jackpot, and neither were the personnel on the casino floor.
Following an extensive review of the slot machine and communications technology where the glitch had originated, it was confirmed that Taylor had, in fact, won the jackpot of $229,368.52. However, Taylor was no longer on the premises, and at this time, his identity was still unknown.
Two-Week Long Investigation
The casino had made several unsuccessful attempts to identify the player before the Nevada Gaming Control Board launched an official investigation led by its enforcement division. NGCB agents spent hours watching surveillance footage from multiple properties. They extended their efforts to conducting numerous witness interviews, studied electronic purchase records, and analyzed data from rideshare services from the Nevada Transportation Authority.
According to the Control Board enforcement officers, they could not recall another time when they were called upon to track down a jackpot winner.
“It was definitely some good old-fashioned police work,” Control Board spokesman Michael Lawton said.
The investigation successfully identified Taylor as the mystery player, and he was notified of his winnings on January 28. He was scheduled to appear at Treasure Island to receive the jackpot money.
Bobbie is a table games fanatic and a very good poker player. Having finally realised his dream of playing at the WSOP in 2019 (he didn’t cash!), he has committed himself to studying casino odds and strategy. His top tip? Always stay in control!